Flight reviews IBERIA Palma Mallorca
(PMI) - Madrid Barajas (MAD)
Only eDreams' clients who have flown with IBERIA from Palma Mallorca
(PMI) to Madrid Barajas (MAD) can publish comments and airline reviews here.
Compare IBERIA with other airlines
| Air Berlin | 1 reviews | 4.0 | |
| Air Europa | 1 reviews | 4.0 | |
| Ryanair | 3 reviews | 3.3 | |
| IBERIA | 1 reviews | 3.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Palma Mallorca - Madrid 
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
Check in and boarding rating:
2out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
1out of5
1
1Customer reviews and ratings
Date:04 December 2010
Aussie Traveller
Overall rating
Overall Rating:
"Both flights were delayed."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Finger
"CheckIn: Customers should not be forced to use the self check-in machine, some people like human customer service."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: Yes
Damaged luggage: No
"Luggage handling: Iberia lost mine and other customers baggage in Palma. I am told by people that this is ¨normal¨ for Iberia which is of concern. Also a lot of time was wasted sorting out oversized carry on luggage once the passengers were boarding the plane. Surely someone could have checked this during our 20min delay? It just added further delays."
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