"delays at every possible connection and no notice regarding boarding or changing the boarding gates."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
"CheckIn: We could not get a boarding pass for our connecting flighys buut baggage was checked through all of the connections. However the baggage did not arrive."
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Stopovers
Stopovers:
1out of5
"Stopovers: delays at Madrid and trouble getting connecting boarding passes from Madrid and Barcelona. Gate changes were very delayed in Barcelona and once were not notified."
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): more than 1 hour