IBERIA IB Flight reviews IBERIA Berlin Tegel (TXL) - Madrid Barajas (MAD)

 
Only eDreams' clients who have flown with IBERIA from Berlin Tegel (TXL) to Madrid Barajas (MAD) can publish comments and airline reviews here.

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Air Berlin 1 reviews 3.0  
IBERIA 2 reviews 3.0  
Overall average rating 3.8

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airline below the average  - 20% below the average and 5 or more comments

 
Berlin - Madrid
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating: 
3 out of 5
3out of5
Check in and boarding rating: 
2 out of 5
2out of5
Aircraft rating: 
3 out of 5
3out of5
Comfort/Space between seats: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
2
2
Customer reviews and ratings
Date:25 May 2011
Alexandre
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating: 
2 out of 5
2out of5
"Berlin Madrid: arrived 1:30h late and got the hand luggage refused at check-in
Madrid-Berlin: arrived 1h late and got the same hand luggage accepted at check-in
No free food/beverage on board? For a 3 hours lasting flight at that price? Nice."
Check in and boarding
Check in and boarding rating: 
2 out of 5
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: Got the hand luggage refused at check-in because of 1 extra kilo. The same luggage passed the Madrid check-in successfully on the way back.

Boarding 20 minutes late.
"
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
"Aircraft: There seemed to be no water in the 2 bathrooms until the pilot starts the aircraft's engine"
Luggage handling
Waiting time for luggage (arrival): between 40 and 50
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Got the hand luggage refused at check-in because of 1 extra kilo. The same luggage passed the Madrid check-in successfully on the way back."
Date:07 October 2010
leschnock
Overall rating
Overall Rating: 
4 out of 5
4out of5
 
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