Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Spanair from Barcelona El Prat (BCN) to Stockholm Arlanda (ARN) can publish comments and airline reviews here.
Compare Spanair with other airlines
Spanair
3 reviews
3.3
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Barcelona - Stockholm
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
3.3out of5
Check in and boarding rating:
4.3out of5
Aircraft rating:
3.3out of5
Comfort/Space between seats:
2.7out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
4out of5
3
3
Customer reviews and ratings
Date:14 June 2011
Nico Innovafoto
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
3out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
VIP lounge rating:
3out of5
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Date:25 May 2011
Julienbissma
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
3out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
"Aircraft: We had a bad experience with one of the Spanish stewards (Sergio Garcia) that wasn't helpful at all but rather to say arrogant, that suggested that my girlfriend (who was ill the day of the flight and very nauseous) should throw up all over the floor in the aircraft, cause that was "all he could offer" to her. The danish stewardess was sweet and helpful though, too bad we didn't catch her name."
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:20 June 2010
gbagba
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30