Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Spanair from Barcelona El Prat (BCN) to Bilbao Loiu (BIO) can publish comments and airline reviews here.
Compare Spanair with other airlines
Spanair
4 reviews
4.5
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Barcelona - Bilbao
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
4.5out of5
Check in and boarding rating:
4.8out of5
Aircraft rating:
4.8out of5
Comfort/Space between seats:
4.5out of5
Air stewards service:
4.5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
4out of5
4
4
Customer reviews and ratings
Date:21 March 2011
Mireia_
-
What age are you? under 30
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:07 November 2009
fsym
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:10 August 2009
Maggielou
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
"Very efficient and very pleasant!"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: Excellent, speedy check-in at kiosk"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
Date:09 July 2009
Mario
Overall rating
Overall Rating:
5out of5
"Spanair flight from Barcelona to Bilbao was on time and received excellent customer service from the staff of Spanair. In addition, spanair contacted me to inform that we have left a mobile phone in the plane and received the phone when we flew back to Barcelona. Excellent customer service and recommend this airline."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: Excellent and on time"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft: