Flight reviews Spanair Madrid Barajas (MAD) - Copenhagen Copenhagen International Airport (CPH)
Only eDreams' clients who have flown with Spanair from Madrid Barajas (MAD) to Copenhagen Copenhagen International Airport (CPH) can publish comments and airline reviews here.
Compare Spanair with other airlines
| Swiss | 1 reviews | 5.0 | |
| Scandinavian Airlines | 2 reviews | 4.5 | |
| Lufthansa | 2 reviews | 3.5 | |
| IBERIA | 1 reviews | 3.0 | |
| Spanair | 2 reviews | 2.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
2out of5
Value for money rating (experience/price):
1out of5
Check in and boarding rating:
2.5out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1.5out of5
Incident handling rating:
1out of5
Date:27 August 2011
darkthur
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
1out of5
Value for money rating (experience/price):
1out of5
"A 1-hour delay is unacceptable. And then, you didn't even give us a free coke or something ..."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
"CheckIn: OK."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Incidents
Incident handling rating:
1out of5
Other incidents: I had to check in hand luggage
Date:03 June 2011
Fervalop
-Gender: Male
-What age are you? over 70
Overall rating
Overall Rating:
3out of5
"The new policy of selling drinks and food in the flights gives a very poor impression of the copmpany !, and it is not efficient , is too slow there is no change available,..."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: I had made our seat reservations the day I purchase thr flights,the 21 of march, and the day of travel they changed our seats with no good,and a bit of as rude explanation, It was the same on the return but the agent in CPH was considerably more polite !"
The Aircraft
Aircraft rating:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Waiting time for luggage (arrival): between 40 and 50
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Very slow to deliver it to the conveyer !"
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