Flight reviews KLM Amsterdam Schiphol (AMS) - Paris Charles De Gaulle (CDG)
Only eDreams' clients who have flown with KLM from Amsterdam Schiphol (AMS) to Paris Charles De Gaulle (CDG) can publish comments and airline reviews here.
Compare KLM with other airlines
| British Airways | 1 reviews | 5.0 | |
| Air France | 7 reviews | 4.4 | |
| KLM | 8 reviews | 3.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Amsterdam - Paris 
Customer reviews and ratings
Average ratings (8 customers)
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding rating:
3.6out of5
Aircraft rating:
4.1out of5
Comfort/Space between seats:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2.4out of5
Luggage handling rating:
3out of5
Incident handling rating:
4out of5
8
8Customer reviews and ratings
Date:08 September 2011
geno20
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:02 May 2011
maria noel diaz
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"the politic of the company to overbook the fligjt is totally unresponsable, if its too expensive for the company to flight with empty seats is no a problem for the clients, is a problem of the company. For me the service was very very bad, i īm not going to fly with KLM airlines again. The company has to improve a lot of"
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 40 and 50
Access to the aircraft: Foot
The Aircraft
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling
Luggage handling rating:
1out of5
Date:22 November 2010
pankajkhurana007
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
"CheckIn: Very fast and cooperative staff"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
1out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 40 and 50
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Too long waiting time for the luggage to arrive in Paris"
Date:14 October 2010
Skunk1
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Date:16 August 2010
kbchap2002
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"My luggage was lost on the way back from Paris to Amsterdam! It's a straightforward and brief flight! How can that happen?!
My eTicket reference is 0743744007118."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
"CheckIn: Double-check and ensure that my luggage is properly designated and tagged!"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: There should be foot-rest especially for passengers with shorter legs."
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: Yes
Damaged luggage: No
"Luggage handling: They lost my luggage after I checked it in in Paris!"
Incidents
Incident handling rating:
4out of5
Other incidents: Others
"Incidents: After I realized my luggage was lost, I endured anxiety, time wastage and bad mood, all the way back to Brunei. Two days after I returned home, they located and sent my luggage back to me. As it's clearly an error by the carrier, I wish to seek for a compensation and sincerely hope the airline will volunteerily offer me something to sooth the bad feelings and memories that had put a dark spot on my holiday and my impression of KLM. Thank you!"
Date:07 July 2010
Maratkz
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
5out of5
Date:26 May 2010
Nigten
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
VIP lounge rating:
3out of5
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Date:02 September 2009
Lippenyi
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
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