Flight reviews KLM Amsterdam Schiphol (AMS) - Frankfurt Frankfurt International (FRA)
Only eDreams' clients who have flown with KLM from Amsterdam Schiphol (AMS) to Frankfurt Frankfurt International (FRA) can publish comments and airline reviews here.
Compare KLM with other airlines
| KLM | 4 reviews | 4.8 | |
| Lufthansa | 4 reviews | 4.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Amsterdam - Frankfurt 
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
Check in and boarding rating:
4.5out of5
Aircraft rating:
4.5out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4.8out of5
In-flight entertainment (Music, newspapers, TV):
2.8out of5
Luggage handling rating:
3out of5
4
4Customer reviews and ratings
Date:24 May 2011
Aussie Bob
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
"great aircraft - great crew - great sevice"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: Long wait with only 2 bag drop counters open but we were 2 hours before our departure"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
"Aircraft: crew great"
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: as more are using online check in bag drop counters should be increased"
Date:05 April 2011
Lisa1
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
VIP lounge rating:
5out of5
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Date:18 May 2010
mimiwes
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Bus
"CheckIn: Online checking works really well, easy when there is a direct link in the email"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
2out of5
Quantity of food:
2out of5
Date:16 March 2010
cinderella
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
5out of5
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