Flight reviews KLM Amsterdam Schiphol (AMS) - Hamburg Fuhlsbuttel (HAM)
Only eDreams' clients who have flown with KLM from Amsterdam Schiphol (AMS) to Hamburg Fuhlsbuttel (HAM) can publish comments and airline reviews here.
Compare KLM with other airlines
| Lufthansa | 2 reviews | 4.5 | |
| KLM | 5 reviews | 4.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Amsterdam - Hamburg 
Customer reviews and ratings
Average ratings (5 customers)
Overall Rating:
Value for money rating (experience/price):
2out of5
Check in and boarding rating:
3.6out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
3.6out of5
Air stewards service:
3.4out of5
In-flight entertainment (Music, newspapers, TV):
2.3out of5
Luggage handling rating:
3.6out of5
5
5Customer reviews and ratings
Date:05 September 2011
Piojobaron
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Value for money rating (experience/price):
2out of5
"The ticket was extremely expensive for an hour flight to a border country!!!"
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
"CheckIn: They tried to do the luggage drop in automatic machines, and that system did not work very well. There were big queues and not many people helping."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Please take out those luggage drop machines!!!"
Date:30 November 2010
goose
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:12 May 2010
tuktak8
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Waiting time at check-in: Online check-in
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:07 January 2010
RobBerenbak
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
"Vertrek te laat.Hamburg Amsterdam ook Bagage wachten op Schiphol 45 minuten"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
VIP lounge rating:
3out of5
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: Voelde nauw en steriel aan.Erg basic Er was geen drinkwater"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:21 September 2009
WV51
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
"Please improve the food onboard. The served sandwiches are a disgrease for the KLM! All other airlines that serve food, serve better food."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
"CheckIn: The electronic boarding at the airport plus luggage dropping is excellent and prevents stressfull lines at the check in counter."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
1out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Waiting time at Schiphol was unacceptable long"
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