Flight reviews KLM Amsterdam Schiphol (AMS) - Istanbul Ataturk (IST)
Only eDreams' clients who have flown with KLM from Amsterdam Schiphol (AMS) to Istanbul Ataturk (IST) can publish comments and airline reviews here.
Compare KLM with other airlines
| Turkish Airlines | 3 reviews | 4.3 | |
| Swiss | 1 reviews | 4.0 | |
| KLM | 2 reviews | 3.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Amsterdam - Istanbul 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Check in and boarding rating:
2.5out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4.5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
3out of5
2
2Customer reviews and ratings
Date:25 October 2009
Vendelbos
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:28 September 2009
Rosenberg
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
"The excellent sandwiches and snacks were preferable to the generally mediocre airline meals of the past. This type of service also left the cabin crew more time to attend to passengers."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
"CheckIn: I would suggest that the two rear aisle seats in close proximity to the toilets on this type of aircraft are allocated only when nothing else is available. They are extremely uncomfortable in terms of noise nuisance from the constant flushing of the toilet, the nauseating smell of the toilet as such, mingled with chemical 'fragrance', and the nuisance of passengers waiting for the toilet, each inevitably bumping the passengers in those two seats . After the doors had closed the purser announced that the plane was full. I therefore didn't ask to be seated elsewhere. However, towards the end of the journey the child next to me vomited (and to her embarrassment and my discomfort had no paper bag). I then got up to let her pass and discovered that there were quite a number of empty seats. Hence my low scores for the check in and for a flight of otherwise standard quality."
The Aircraft
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
Quality of food:
5out of5
Quantity of food:
5out of5
"Aircraft: I'm not competent to 'rate the aircraft'. Nor can I rate the space between seats for this particular aircraft. In my experience, seating is abysmally cramped in economy class on all airlines, so there's no relative standard for comparison."
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