Flight reviews KLM Amsterdam Schiphol (AMS) - London Heathrow (LHR)
Only eDreams' clients who have flown with KLM from Amsterdam Schiphol (AMS) to London Heathrow (LHR) can publish comments and airline reviews here.
Compare KLM with other airlines
| British Midland Airways | 5 reviews | 4.0 | |
| British Airways | 5 reviews | 3.6 | |
| KLM | 5 reviews | 3.6 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Amsterdam - London 
Customer reviews and ratings
Average ratings (5 customers)
Overall Rating:
Value for money rating (experience/price):
4out of5
Check in and boarding rating:
4.5out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
3.8out of5
Air stewards service:
4.5out of5
In-flight entertainment (Music, newspapers, TV):
3.3out of5
Travel with children rating:
3out of5
Luggage handling rating:
4out of5
Incident handling rating:
5out of5
5
5Customer reviews and ratings
Date:17 November 2011
nefeli
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
4out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Date:02 June 2011
Howard
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:02 January 2011
David Robert McQueen
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"The Flight was cancelled due to bad weather how do I get a full refund"
Date:14 August 2009
robertdejong
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"KLM did a wonderful job. Nothing less than perfect."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
5out of5
Quantity of food:
5out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Date:22 June 2009
Marcopido
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Travelling with children
Travel with children rating:
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
5out of5
"Incidents: on the trip from london to amsterdam my daughter 2year old cried her eyes out and would not sit down at take off the stewardeses did not make me feel uncomfortable and tried their best to help THANK YOU!!!!!!!!!!!!!!!!!!!"
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