KLM KL Flight reviews KLM Amsterdam Schiphol (AMS) - Milan Linate (LIN)

 
Only eDreams' clients who have flown with KLM from Amsterdam Schiphol (AMS) to Milan Linate (LIN) can publish comments and airline reviews here.

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KLM 8 reviews 4.4  
Alitalia 1 reviews 4.0  
Overall average rating 3.8

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airline below the average  - 20% below the average and 5 or more comments

 
Amsterdam - Milan
Customer reviews and ratings
Average ratings (8 customers)
Overall Rating: 
4.4 out of 5
4.4out of5
Check in and boarding rating: 
4.3 out of 5
4.3out of5
Aircraft rating: 
4 out of 5
4out of5
Comfort/Space between seats: 
3.3 out of 5
3.3out of5
Air stewards service: 
3.9 out of 5
3.9out of5
In-flight entertainment (Music, newspapers, TV): 
2.6 out of 5
2.6out of5
Travel with children rating: 
5 out of 5
5out of5
Luggage handling rating: 
3.7 out of 5
3.7out of5
8
8
Customer reviews and ratings
Date:05 June 2011
parallo
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Date:30 March 2011
Giulia
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5out of5
"Everything perfect."
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Access to the aircraft: Finger
VIP lounge rating: 
5 out of 5
5out of5
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
5 out of 5
5out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
Travelling with children
Travel with children rating: 
5 out of 5
5out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Trolly had to be checked in only at the flight back and caused unexspected extratime at arrival"
Date:01 August 2010
vulcanologist
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
3 out of 5
3out of5
"All in all, what you have with KLM is a full price carrier dealing with customers as if they were "BUDGET"... In fact, I've often been better served by budget carriers."
Check in and boarding
Check in and boarding rating: 
2 out of 5
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
1 out of 5
1out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:01 July 2010
Caatje
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5out of5
"The flight went very well; exactly on time and both times came in earlier than planned."
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:22 June 2010
pankudra
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
"Very nice staff, good service, good food and drink. Flight perfectly on time, no stress."
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Quality of food: 
5 out of 5
5out of5
Quantity of food: 
3 out of 5
3out of5
Date:18 May 2010
Nononsensewim
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
"Aircraft: leg room should be improved, especially with a dutch company, after all the dutch are the tallest in the world."
Date:04 May 2010
Liew
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
5 out of 5
5out of5
"good on time with extra to spare at landing!
service friendly and professional and good!
seating was well spread out considering it wasn't a full flight which is really great!
"
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
"CheckIn: From Amsterdam, efficient and smooth but unfortunately Milan does not share the same kind of organisation...much room for improvement there!"
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
4 out of 5
4out of5
Date:16 March 2010
hello
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating: 
5 out of 5
5out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
 
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Children (2-11 years)
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