Flight reviews KLM Athens E. Venizelos (ATH) - Helsinki Helsinki Vantaa (HEL)
Only eDreams' clients who have flown with KLM from Athens E. Venizelos (ATH) to Helsinki Helsinki Vantaa (HEL) can publish comments and airline reviews here.
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more commentsAthens - Helsinki 
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
Check in and boarding rating:
4.8out of5
Aircraft rating:
4.5out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2.8out of5
Luggage handling rating:
4out of5
4
4Customer reviews and ratings
Date:12 March 2011
Melvokir
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
2out of5
Quantity of food:
4out of5
Stopovers
Stopovers:
3out of5
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: Yes
Damaged luggage: No
"Luggage handling: It was a miracle that this time my luggage arrived. Approximately 50% of the time, the luggage is lost (left in Amsterdam) during stop-over. As was the case this time as well. On the plus side, the luggage arrived the same evening."
Date:16 October 2010
Sokos
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:14 October 2010
KukkaAs
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"no comments"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
"CheckIn: no comments"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
5out of5
Quantity of food:
4out of5
"Aircraft: it was ok"
Stopovers
Stopovers:
5out of5
"Stopovers: very efficient"
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:01 March 2010
MARKAKISELENI
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
5out of5
Quantity of food:
5out of5
Stopovers
Stopovers:
5out of5
"Stopovers: I wish I had 1 more hour in Amsterdam and 1 or 2 hours less in Paris. I also I would have prefered to leave from Helsinki in the afternoon since I was going to Helsinki from another town which is 4 hours away."
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