Flight reviews KLM Brussels Brussels National (BRU) - Zurich
(ZRH)
Only eDreams' clients who have flown with KLM from Brussels Brussels National (BRU) to Zurich
(ZRH) can publish comments and airline reviews here.
Compare KLM with other airlines
| KLM | 5 reviews | 4.2 | |
| Swiss | 1 reviews | 4.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Customer reviews and ratings
Average ratings (5 customers)
Overall Rating:
4.2out of5
Check in and boarding rating:
4.2out of5
Aircraft rating:
4.2out of5
Comfort/Space between seats:
3.6out of5
Air stewards service:
4.2out of5
In-flight entertainment (Music, newspapers, TV):
3.2out of5
Travel with children rating:
4out of5
Luggage handling rating:
4out of5
Incident handling rating:
5out of5
Date:20 June 2011
Korhan
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:25 January 2011
milword
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
4out of5
"we did payment for the baby but while travelling we didnt recieve any baby service we travelled in a bit conjusted situation i think if u took the payment for the baby ticket u should have given the seperate seat or bed for baby other wise all was good."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 30 and 40
Access to the aircraft: Finger
VIP lounge rating:
4out of5
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Travelling with children
Travel with children rating:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Lost Luggage: No
Damaged luggage: No
Date:24 November 2010
Bernta
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
5out of5
Date:06 November 2010
Jenden
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
3out of5
"Surprisingly large plane for brussels -zurich and it was completely and utterly full"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
4out of5
Quantity of food:
3out of5
"Aircraft: Could use some english newspapers"
Stopovers
Stopovers:
4out of5
"Stopovers: Amsterdam is great to transfer through, they don't make you re-pass through security"
Incidents
Incident handling rating:
5out of5
Other incidents: Missed a connecting flight
Date:28 September 2010
OlgaGrish
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
5out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
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