Flight reviews KLM Copenhagen Copenhagen International Airport (CPH) - Frankfurt Frankfurt International (FRA)
Only eDreams' clients who have flown with KLM from Copenhagen Copenhagen International Airport (CPH) to Frankfurt Frankfurt International (FRA) can publish comments and airline reviews here.
Compare KLM with other airlines
| Scandinavian Airlines | 1 reviews | 5.0 | |
| Swiss | 2 reviews | 4.5 | |
| KLM | 1 reviews | 1.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Copenhagen - Frankfurt 
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
Check in and boarding rating:
1out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling rating:
3out of5
Incident handling rating:
1out of5
1
1Customer reviews and ratings
Date:24 December 2009
Nazia
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"Because our first flight was late we didnt catch our next boked flight."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
"CheckIn: It took so much time to check in because someone before us had some problem and there was not any other personal for klm check in so many people had to wait atleast 60 min in the que!"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
1out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: I saw them throwing luggages when hissing them up to the aircraft."
Incidents
Incident handling rating:
1out of5
Other incidents: Cancellation
"Incidents: On return the flights were cancelled so we had to wait at least 6 hours at the airport. Our next flight was also delayed 3 hours, and we did not bring much money with us and the shops were closed by then and we could not even buy anything by ourselves to eat, we were very hungry but we were not given any compensation for that!"
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