Flight reviews KLM Cardiff Cardiff-Wales (CWL) - Amsterdam Schiphol (AMS)
Only eDreams' clients who have flown with KLM from Cardiff Cardiff-Wales (CWL) to Amsterdam Schiphol (AMS) can publish comments and airline reviews here.
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| KLM | 6 reviews | 4.8 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Cardiff - Amsterdam 
Customer reviews and ratings
Average ratings (6 customers)
Overall Rating:
Value for money rating (experience/price):
5out of5
Check in and boarding rating:
4.7out of5
Aircraft rating:
4.7out of5
Comfort/Space between seats:
4.3out of5
Air stewards service:
4.5out of5
In-flight entertainment (Music, newspapers, TV):
3.5out of5
Luggage handling rating:
4.4out of5
6
6Customer reviews and ratings
Date:16 November 2011
Catrinabobina
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
VIP lounge rating:
5out of5
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:05 April 2011
Cher
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: On the return journey, thought it pointless and waste of money/staff for duplicate passport-check in Cardiff, having been rigorously searched in Amsterdam"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
3out of5
Quantity of food:
2out of5
"Aircraft: How can a bicuit be called a snack? It wasn't very clear what (free) drinks were available"
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:13 March 2011
Wyvill
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:24 August 2010
dutchandy
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Date:23 August 2010
trinity
Overall rating
Overall Rating:
"I was travelling with partner who has mobility difficulties; after an initial confusion (Cardiff Airport help desk didn't have information about her), they wree extremely helpful and the lift to avoid steps in the plane is an excellent idea."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Lost Luggage: No
Damaged luggage: No
"Luggage handling: help for people having problems lifting luggage onto belt should be provided by airport - in this case we were helped by a strong young man from the queue, but this is not a solution generally"
Date:03 August 2010
birhtdaygirl
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
"An excellent service with no problems encountered"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
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