KLM KL Flight reviews KLM London London City (LCY) - Amsterdam Schiphol (AMS)

 
Only eDreams' clients who have flown with KLM from London London City (LCY) to Amsterdam Schiphol (AMS) can publish comments and airline reviews here.

Compare KLM with other airlines

British Airways 2 reviews 4.5  
VLM Vlaamse 1 reviews 4.0  
Air France 2 reviews 4.0  
KLM 4 reviews 3.3  
Overall average rating 3.8

airline above the average  + 20% above the average and 5 or more comments

airline below the average  - 20% below the average and 5 or more comments

 
London - Amsterdam
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating: 
3.3 out of 5
3.3out of5
Value for money rating (experience/price): 
5 out of 5
5out of5
Check in and boarding rating: 
4 out of 5
4out of5
Aircraft rating: 
4 out of 5
4out of5
Comfort/Space between seats: 
3.5 out of 5
3.5out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
2.3 out of 5
2.3out of5
Luggage handling rating: 
4 out of 5
4out of5
4
4
Customer reviews and ratings
Date:08 November 2011
Freckesh
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5out of5
Value for money rating (experience/price): 
5 out of 5
5out of5
"This process of checking in on line is the best i have used print your ticket off and that is it got a light snack on flight and a drink staff were very nice going and coming i will be using klm more often ."
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
"CheckIn: dont need to change anything"
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
5 out of 5
5out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
Date:07 December 2010
Frank1
-
Gender: Male
-
What age are you? over 70
Overall rating
Overall Rating: 
4 out of 5
4out of5
"Everything in the air was fine, both ways. London City Airport is however a mess."
Check in and boarding
Check in and boarding rating: 
3 out of 5
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
"CheckIn: No problem I checked in on line"
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Date:16 February 2010
PaulCarr
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
1 out of 5
1out of5
"I was advised that my flight changed from 15.00 to 16.00 by phone, I was happy with this. I then found out I was back on the 15.00 flight but was not advised. I am wondering what would have happened if I checked in for the 16.00?"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Quality of food: 
2 out of 5
2out of5
Quantity of food: 
4 out of 5
4out of5
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:04 February 2010
TomZhang
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
3 out of 5
3out of5
"1.5 delay, low quality in flight magazine"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
"Aircraft: Luggage room very small"
 
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