Flight reviews KLM Durham Tees Valley
(MME) - Amsterdam Schiphol (AMS)
Only eDreams' clients who have flown with KLM from Durham Tees Valley
(MME) to Amsterdam Schiphol (AMS) can publish comments and airline reviews here.
Compare KLM with other airlines
| KLM | 3 reviews | 5.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Durham Tees Valley - Amsterdam 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Value for money rating (experience/price):
4.5out of5
Check in and boarding rating:
5out of5
Aircraft rating:
4.7out of5
Comfort/Space between seats:
4.3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
4.5out of5
Incident handling rating:
2out of5
3
3Customer reviews and ratings
Date:21 September 2011
MYBULLIES
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Value for money rating (experience/price):
5out of5
Surcharges
Payment by credit card (?): 0-2
Food (?): 0-2
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
5out of5
Incidents
Incident handling rating:
2out of5
"Incidents: travelling companions luggage missing on the return flight... had to wait until the next day for it although it was arriving on the 10pm flight... luggage contained important medications!!!"
Date:13 September 2011
CarmenGK
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Value for money rating (experience/price):
4out of5
"lovely, small airport, friendly staff"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Date:24 November 2010
bermuda
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
VIP lounge rating:
3out of5
"CheckIn: there was no machine to get a coffee in the airport and the only reason we didn't pay the surcharge was that we had booked before the 1st of November"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
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