Flight reviews KLM Manila Ninoy Aquino International (MNL) - Madrid Barajas (MAD)

Only eDreams' clients who have flown with KLM from Manila Ninoy Aquino International (MNL) to Madrid Barajas (MAD) can publish comments and airline reviews here.

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KLM

1 reviews

4.0

Overall average rating 3.8

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Manila - Madrid

Customer reviews and ratings

Average ratings (1 customers)

Overall Rating:

4out of5

Check in and boarding rating:

3out of5

Aircraft rating:

4out of5

Comfort/Space between seats:

4out of5

Air stewards service:

3out of5

In-flight entertainment (Music, newspapers, TV):

5out of5

Luggage handling rating:

4out of5

Customer reviews and ratings

Date:10 August 2009

NEREASAN

Gender: Female

What age are you? 30-50

Overall rating

Overall Rating:

4out of5

Check in and boarding

Check in and boarding rating:

3out of5

There are self check-in machines in the terminal: Yes

Online/Telephone Check in available: Yes

Waiting time at check-in: between 30 and 40

Access to the aircraft: Finger

"CheckIn: Online checking and the opportunity to select your own seat is an excellent service to the customer. I had my boarding pass and only drop off the luggage"

The Aircraft

Aircraft rating:

4out of5

Cleanliness and condition/modernity of the aircraft:

4out of5

Air stewards service:

3out of5

In-flight entertainment (Music, newspapers, TV):

5out of5

Quality of food:

4out of5

Quantity of food:

5out of5

"Aircraft: Not a great organization of the boarding process. Everyboday boarding at the same time and with huge luggage that wouldn't fit anywhere...
It is EXCELLENT to have your own TV with a great selection of movies"

Luggage handling

Luggage handling rating:

4out of5

Waiting time for luggage (arrival): between 20 and 30

Lost Luggage: No

Damaged luggage: No

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