Flight reviews KLM Norwich
(NWI) - Amsterdam Schiphol (AMS)
Only eDreams' clients who have flown with KLM from Norwich
(NWI) to Amsterdam Schiphol (AMS) can publish comments and airline reviews here.
Compare KLM with other airlines
| KLM | 5 reviews | 3.4 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Norwich - Amsterdam 
Customer reviews and ratings
Average ratings (5 customers)
Overall Rating:
Check in and boarding rating:
3.4out of5
Aircraft rating:
3.8out of5
Comfort/Space between seats:
3.4out of5
Air stewards service:
3.4out of5
In-flight entertainment (Music, newspapers, TV):
2.4out of5
Luggage handling rating:
3out of5
5
5Customer reviews and ratings
Date:08 January 2011
Pat&Jean
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
"reason of this rating: 3 flights from Schiphol to Norwich were canceled due to fog in Norwich. At the end we had to stay in an airporthotel and had to fly via Heathtrow. I would like to praise KLM for their service. Beside the hotel they gave us also some vouchers for meals, phone and reduction on a next flight."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
1out of5
Lost Luggage: Yes
"Luggage handling: Due to the problem with the three cancellations, our luggage did not come with us to Heathrow and it took five days to have it delivered."
Date:30 December 2010
campbell
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"i love it especial when they arrange my Hotel and bus home! i was suppose to fly to norwich and KLM made me fly to london 1st"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 50 and 60
Access to the aircraft: Foot
"CheckIn: I dont like dealing with Holland stuff they are a bit rude! but english people are alot more polite"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
"Aircraft: well i like what i had...."
Date:28 October 2010
SloopJohnB
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
1out of5
Cleanliness and condition/modernity of the aircraft:
1out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
2out of5
Quantity of food:
2out of5
Date:08 September 2009
Huddy
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Date:01 July 2009
Ryan
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: No queues, very smooth service!"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
5out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
© 2012 Edreams International Network - Licenced Travel Agent GC88MD - 601 World Trade Center North, 08039 Barcelona