Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with KLM from Stuttgart Echterdingen (STR) to Amsterdam Schiphol (AMS) can publish comments and airline reviews here.
Compare KLM with other airlines
KLM
3 reviews
4.3
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Stuttgart - Amsterdam
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
4.3out of5
Check in and boarding rating:
4.7out of5
Aircraft rating:
3.7out of5
Comfort/Space between seats:
2.7out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2.7out of5
Luggage handling rating:
2.5out of5
3
3
Customer reviews and ratings
Date:16 March 2010
greektraveller
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:19 October 2009
yomanda1230
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
5out of5
"It was reasonable price offer which was very generous for a person on tight budget. You saved me for sure!"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Date:07 July 2009
Irene34
Overall rating
Overall Rating:
4out of5
"KLM could offer more than just a snack during flights around lunch and dinner time"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
2out of5
Quantity of food:
1out of5
"Aircraft: One thing is not to have much legroom an another is to hurt your knees because your legs don't fit."
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: Two plastic (!) objects broke. The luggage delivery wait was long and appeared on the wrong luggage conveyor belt"