Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with KLM from Berlin Tegel (TXL) to Leeds Bradford
(LBA) can publish comments and airline reviews here.
Compare KLM with other airlines
KLM
1 reviews
3.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Berlin - Leeds Bradford
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
3out of5
Value for money rating (experience/price):
3out of5
Check in and boarding rating:
4out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling rating:
5out of5
1
1
Customer reviews and ratings
Date:13 August 2011
Mackem
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
3out of5
Value for money rating (experience/price):
3out of5
"KLM are one of the better airlines, but the flights were nothing special."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: The check in at Tegel was very friendly and efficient. It's a pity that the airport is so down=-at-heel."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: It was as good as economy class gets, which is not very good."
Stopovers
Stopovers:
3out of5
"Stopovers: I appreciated the excercise resulting from the mammoth walk around Schipol. Haviing said that, being under one roof, Schipol is far better than many other larger airports."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes