Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Date:19 April 2010
branka
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Gender: Female
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What age are you? under 30
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Bus
"CheckIn: 1. on the information board it was written that there is self check-in, but there was no self check-in machine 2. check-in was delayed due to non-working system for baggage transfer"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 10 and 20