Flight reviews KLM Warsaw Okecie (WAW) - Amsterdam Schiphol (AMS)
Only eDreams' clients who have flown with KLM from Warsaw Okecie (WAW) to Amsterdam Schiphol (AMS) can publish comments and airline reviews here.
Compare KLM with other airlines
| KLM | 6 reviews | 4.7 | |
| LOT Polish Airlines | 1 reviews | 4.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Warsaw - Amsterdam 
Customer reviews and ratings
Average ratings (6 customers)
Overall Rating:
Check in and boarding rating:
4.7out of5
Aircraft rating:
4.7out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4.8out of5
In-flight entertainment (Music, newspapers, TV):
3.2out of5
Luggage handling rating:
4out of5
Incident handling rating:
1out of5
6
6Customer reviews and ratings
Date:10 June 2011
MissSandra
Overall rating
Overall Rating:
"Great service, I felt a difference with other airlines. I would be again willing to pay more money in order to fly with KLM"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
5out of5
Date:16 May 2010
Haroldzik
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Damaged luggage: No
Date:16 March 2010
Caroline007
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: There was an incident (see point 8). I found that the captain of the flight handled this very professionally and the hostesses remained very friendly. I would herewith congratulate the KLM flightmembers of this flight KLM Amsterdam-Warsaw leaving Amsterdam on 14.03.2010 at 20:20 hrs for their professionalism and friendlyness."
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
1out of5
Other incidents: Others
"Incidents: Due to a snowstorm in Warsaw on 14.03.2010 we couldn't land and landed in Gdansk. In Gdansk we picked up our luggage and waited for instructions. Nobody from the airport came to us; nobody gave feedback re. the next step. A bus picked up some passengers around 2:30 in the morning; we couldn't find out if the bus was going to a hotel or to Warsaw; nobody was asked if they were really from the KLM flight. The bus was old, uncomfortable, the driver was alone. At 3:00 in the morning, we left the airport in Gdansk and it became clear that we were going to Warsaw. We didn't have drinks, food, no toilet on the bus, ... At 10:00 am we arrived at Warsaw airport. I believe the airport of Gdansk did a very poor job in handling the passengers; poor communication, poor conditions. Hopefully, next time the airport will have learned that they should talk to people and not handle them as if they were just objects."
Date:07 February 2010
Natty
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
5out of5
Quantity of food:
5out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:30 August 2009
Rutger
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:07 July 2009
Anandpersad
Overall rating
Overall Rating:
"Was a general flight. standard as usual"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 40 and 50
Lost Luggage: No
Damaged luggage: No
© 2012 Edreams International Network - Licenced Travel Agent GC88MD - 601 World Trade Center North, 08039 Barcelona