Flight reviews Lufthansa Amsterdam Schiphol (AMS) - Frankfurt Frankfurt International (FRA)
Only eDreams' clients who have flown with Lufthansa from Amsterdam Schiphol (AMS) to Frankfurt Frankfurt International (FRA) can publish comments and airline reviews here.
Compare Lufthansa with other airlines
| KLM | 4 reviews | 4.8 | |
| Lufthansa | 4 reviews | 4.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Amsterdam - Frankfurt 
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
Value for money rating (experience/price):
4out of5
Check in and boarding rating:
4.8out of5
Aircraft rating:
4.3out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4.5out of5
In-flight entertainment (Music, newspapers, TV):
3.3out of5
Luggage handling rating:
4.7out of5
4
4Customer reviews and ratings
Date:13 August 2011
KPow233
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Value for money rating (experience/price):
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:13 July 2011
Mr Lu
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
"I have travelled on most of the world's airlines including many small Asian carriers. Lufthansa provided faultless, very friendly service and I was completely satisfied."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
"CheckIn: The check in person (male) was extremely helpful and spent time trying to organise the onward travel of my baggage through to destination. Very impressed with his friendliness. Full marks"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: As good and clean as any I travelled on"
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:11 April 2011
Mister Jones
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
"Flights were on time, good service, friendly, what else can I say. Recommended."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Date:29 July 2010
ElenaStar
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"good landing, good flight, not much but eough food"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
"CheckIn: everything was perfect"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: was very good. needed to transfer to another flight, did not need to take the luggage and to check it in one more time in Frankfurt"
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