Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Lufthansa from Amsterdam Schiphol (AMS) to Hamburg Fuhlsbuttel (HAM) can publish comments and airline reviews here.
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Bus
"CheckIn: We had delays on both legs of the flight. We were traveling to Hamburg on a short trip for business and the delay affected the work we were there to do as our arrival was at least an hour late."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
"Aircraft: The could be healthy options for snacks. The heavy bread and chocolate snacks I was unable to eat due to dairy intolerance."
Date:05 November 2010
Rasaljee
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
"None.."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes