Flight reviews Lufthansa Brussels Brussels National (BRU) - Frankfurt Frankfurt International (FRA)
Only eDreams' clients who have flown with Lufthansa from Brussels Brussels National (BRU) to Frankfurt Frankfurt International (FRA) can publish comments and airline reviews here.
Compare Lufthansa with other airlines
| Lufthansa | 4 reviews | 4.8 | |
| Brussels Airlines | 1 reviews | 4.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Brussels - Frankfurt 
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
Check in and boarding rating:
4.5out of5
Aircraft rating:
4.5out of5
Comfort/Space between seats:
4.3out of5
Air stewards service:
4.5out of5
In-flight entertainment (Music, newspapers, TV):
4.3out of5
Luggage handling rating:
5out of5
Incident handling rating:
4out of5
4
4Customer reviews and ratings
Date:23 April 2011
pleased
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
"on time both out and return"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Date:10 December 2010
Paelinck
-Gender: Male
-What age are you? over 70
Overall rating
Overall Rating:
"Excellent flight conditions: friendly stewardesses and steward, Milka chocolate much appreciated, good cup of coffee, clean cabin, favourable price of flight"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
"CheckIn: friendly and helpful staff"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
"Aircraft: was perfect"
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: <was perfect"
Date:10 August 2010
Robbedoes
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
"Overall positive"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: I was on transfer and it was not very clear where to go. Wanted tom check in through machine with my LH card but that did not work. Economy counters were only 'drop off'". Finally went to First Class where they were able to check me in."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
2out of5
Quantity of food:
2out of5
Incidents
Incident handling rating:
4out of5
"Incidents: Was on transfer. Bought a bottle of rum at airport outside EU but was not able to take it into the EU. Left it with the nice staff at the check in counter."
Date:24 May 2010
Gustave
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
5out of5
Quantity of food:
5out of5
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