Flight reviews Lufthansa Helsinki Helsinki Vantaa (HEL) - Barcelona El Prat (BCN)
Only eDreams' clients who have flown with Lufthansa from Helsinki Helsinki Vantaa (HEL) to Barcelona El Prat (BCN) can publish comments and airline reviews here.
Compare Lufthansa with other airlines
| Austrian Airlines | 1 reviews | 5.0 | |
| Finnair | 2 reviews | 4.5 | |
| KLM | 5 reviews | 4.2 | |
| Scandinavian Airlines | 1 reviews | 4.0 | |
| Czech Airlines | 1 reviews | 4.0 | |
| Spanair | 1 reviews | 4.0 | |
| Lufthansa | 9 reviews | 3.7 | |
| Air Baltic Corp | 2 reviews | 2.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Helsinki - Barcelona 
Customer reviews and ratings
Average ratings (9 customers)
Overall Rating:
Value for money rating (experience/price):
4out of5
Check in and boarding rating:
3.4out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
3.7out of5
Air stewards service:
4.2out of5
In-flight entertainment (Music, newspapers, TV):
2.6out of5
Travel with children rating:
4out of5
Luggage handling rating:
3.2out of5
9
9Customer reviews and ratings
Date:09 February 2012
kathlyn
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
4out of5
"there were some delays, but, on the other hand, it is likely that weather conditions are to blame"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Stopovers
Stopovers:
5out of5
"Stopovers: The stopover was in Frankfurt for 3 hours which is just ok for such a large airport"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:09 May 2011
Haireche
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"The flight back was a bit delayed"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Travelling with children
Travel with children rating:
4out of5
Child's pushchair: they let me take it to the aircraft
"Children: Not enough space for children."
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:20 April 2011
JuhlaMokka
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Surcharges
Payment by credit card (?): 18-22
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Stopovers
Stopovers:
2out of5
"Stopovers: Frankfurt airport is boring!"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:27 December 2010
Hagop Sarkarian
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"the flight was full of chaos and not given good quality by Lufthansa."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: more than 1 hour
Access to the aircraft: Bus
VIP lounge rating:
1out of5
"CheckIn: we a "drop off" instead and the was over 1000 people on the queue and only one Lufthansa worker at Helsinki airport!!!"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
1out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: Yes
Damaged luggage: No
Date:05 July 2010
Timppa
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Travelling with children
Travel with children rating:
4out of5
Stopovers
Stopovers:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:02 June 2010
millenium
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:27 May 2010
Nansikka
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
"Aircraft: It would be nice to have "Helsingin Sanomat" in every flight to Finland."
Stopovers
Stopovers:
3out of5
"Stopovers: The first stopover in Frankfurt was nice, because it was very short. When coming back in Frankfurt it was okay, even if there is not that much to do even if it is a big airport."
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Date:09 May 2010
rodriges
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 40 and 50
Access to the aircraft: Finger
"CheckIn: Self check-in didn't work cause of connection problems. There was one really huge line to check-in, and we worried about miss our flight."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: Yes
Damaged luggage: No
"Luggage handling: My luggage was lost, so I'm totally unhappy."
Date:04 July 2009
Zaheir
Overall rating
Overall Rating:
"I did have extra weight whit me and the charge me 180 euro for it but when I did arrive in barcelona one of my luggage did not arrive and I have to take next day flight to algeria without in my Clothes and I was going to get married. and the find my luggage after 8 days"
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
The Aircraft
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
4out of5
Luggage handling
Luggage handling rating:
2out of5
Lost Luggage: Yes
Damaged luggage: No
"Luggage handling: I did have extra weight whit me and the charge me 180 euro for it but when I did arrive in barcelona one of my luggage did not arrive and I have to take next day flight to algeria without in my Clothes and I was going to get married. and the find my luggage after 8 days"
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