Flight reviews Lufthansa Helsinki Helsinki Vantaa (HEL) - Rome Fiumicino (FCO)
Only eDreams' clients who have flown with Lufthansa from Helsinki Helsinki Vantaa (HEL) to Rome Fiumicino (FCO) can publish comments and airline reviews here.
Compare Lufthansa with other airlines
| Lufthansa | 4 reviews | 4.5 | |
| Finnair | 3 reviews | 4.3 | |
| KLM | 1 reviews | 4.0 | |
| Air Baltic Corp | 2 reviews | 3.5 | |
| Scandinavian Airlines | 3 reviews | 3.0 | |
| Blue1 | 1 reviews | 1.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Helsinki - Rome 
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
Check in and boarding rating:
4.7out of5
Aircraft rating:
5out of5
Comfort/Space between seats:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3.3out of5
Luggage handling rating:
3.8out of5
4
4Customer reviews and ratings
Date:31 May 2011
fernandino
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: between 30 and 40
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
2out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
3out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
"Luggage handling: slow"
Date:19 May 2011
RADNIA
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"everything was extremely good"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: baggage drop.fluent service."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
3out of5
"Aircraft: safe,modern,clean,comfortable,excellent service."
Stopovers
Stopovers:
5out of5
"Stopovers: enough time to change plane,and see a little bit the shops."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: good service."
Date:10 April 2011
CYGOLD
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
5out of5
Quantity of food:
5out of5
Stopovers
Stopovers:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:21 January 2011
Kalana
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
"Good service on board, always punctual."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: Customers service not very polite at Helsinki airport"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Stopovers
Stopovers:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: Yes
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