Flight reviews Lufthansa London Heathrow (LHR) - Barcelona El Prat (BCN)
Only eDreams' clients who have flown with Lufthansa from London Heathrow (LHR) to Barcelona El Prat (BCN) can publish comments and airline reviews here.
Compare Lufthansa with other airlines
| Swiss | 3 reviews | 5.0 | |
| Lufthansa | 5 reviews | 3.8 | |
| IBERIA | 8 reviews | 3.1 | |
| British Airways | 6 reviews | 3.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Barcelona 
Customer reviews and ratings
Average ratings (5 customers)
Overall Rating:
Check in and boarding rating:
4.8out of5
Aircraft rating:
4.2out of5
Comfort/Space between seats:
4.4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2.8out of5
Luggage handling rating:
3.5out of5
5
5Customer reviews and ratings
Date:14 November 2010
Chtmalm
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"Faultless"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
VIP lounge rating:
5out of5
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
Quality of food:
4out of5
Quantity of food:
4out of5
"Aircraft: A bit old but good"
Date:29 August 2010
fee14
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"the flight there was poorly controlled, the plane swayed side to side through out the journey and at times it was petrifing."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: easy check in , helpful staff ."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Date:30 July 2010
EIOdeSF
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"I flew business class, which was great, but that was after I missed my flight (due to Tube delays) and had to buy a new ticket after arriving at check-in after the flight was closed, which was not great."
Surcharges
Payment by credit card (?): 10-14
Choice of seat (?): 0-2
Check In (?): More than 26
Check in reason: Airline company's check-in desk
Luggage check in (?): 0-2
Hand luggage (?): 0-2
Food (?): 0-2
Drink (?): 0-2
Child's pushchair (?): 0-2
Unaccompanied minors (?): 0-2
Pets (?): 0-2
Preferential boarding (?): 0-2
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Access to the aircraft: Finger
VIP lounge rating:
4out of5
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Date:03 July 2010
Mods0320
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: I was late and the lufhantha lady was very helpful and kind."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
1out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
5out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:25 June 2010
BelBel
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"The service in general very good, just that mostly of my flights were delayed."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Stopovers
Stopovers:
4out of5
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: My luggage was broken so I was very dissapointed."
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