Flight reviews Lufthansa London Heathrow (LHR) - Budapest Ferihegy (BUD)
Only eDreams' clients who have flown with Lufthansa from London Heathrow (LHR) to Budapest Ferihegy (BUD) can publish comments and airline reviews here.
Compare Lufthansa with other airlines
| British Airways | 3 reviews | 4.3 | |
| Lufthansa | 4 reviews | 3.8 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Budapest 
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
Check in and boarding rating:
3.5out of5
Aircraft rating:
4.3out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3.5out of5
Luggage handling rating:
3out of5
Incident handling rating:
1out of5
4
4Customer reviews and ratings
Date:06 August 2011
Richurd
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
"CheckIn: The online check in made our trip much easier and faster."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Stopovers
Stopovers:
5out of5
"Stopovers: The stopover in Düsseldorf was a bit long, but the facilities and the free wifi helped time pass faster. There is also plenty of seating."
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: No
"Luggage handling: The waitfor the luggage was longer then usual."
Date:24 May 2011
Va Brit
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:04 February 2011
LindaTalos
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"I enjoy flying with lufthansa, very polite and friendly staff on board and on the ground too. Very attentive and friendly service. I will definitely recommend lufthansa to friends.
My Flight was from Budapest to London."
My Flight was from Budapest to London."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
5out of5
Quantity of food:
4out of5
Stopovers
"Stopovers: Frankfurt"
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Very happy, even with the stop over they took care of my bag."
Date:07 August 2010
merja
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
"I only found out when I got to Milan that my continuing flight from there to Budapest was cancelled.I had to find my luggage,find where to get new ticket etc.All very stressful.At no time did Lufthansa staff apologize for all the inconvenience caused.I will not be using Lufthansa again."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Access to the aircraft: Bus
"CheckIn: Boarding too slow.lack of information."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Stopovers
Stopovers:
1out of5
"Stopovers: Diabolical"
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 40 and 50
Lost Luggage: Yes
Incidents
Incident handling rating:
1out of5
"Incidents: Lack of information,Milan is a big airport,took me ages to find anything."
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