Flight reviews Lufthansa London Heathrow (LHR) - Bucharest Otopeni International (OTP)
Only eDreams' clients who have flown with Lufthansa from London Heathrow (LHR) to Bucharest Otopeni International (OTP) can publish comments and airline reviews here.
Compare Lufthansa with other airlines
| British Airways | 2 reviews | 5.0 | |
| KLM | 3 reviews | 4.7 | |
| Tarom | 10 reviews | 4.3 | |
| Lufthansa | 3 reviews | 4.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Bucharest 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Check in and boarding rating:
4.3out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
3.7out of5
Air stewards service:
4.3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
4.7out of5
Incident handling rating:
2out of5
3
3Customer reviews and ratings
Date:09 January 2011
SinnerJohn
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:15 September 2010
Georgeta
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
4out of5
Stopovers
Stopovers:
1out of5
Luggage handling
Luggage handling rating:
5out of5
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
2out of5
Other incidents: Others
"Incidents: the plane was 1 hour delayed"
Date:09 August 2010
Goodolboy
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 40 and 50
"CheckIn: Queue at Heathrow not great."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
3out of5
"Stopovers: Stopover in Milan - not a great place - limited coffee facilities, where they did not want you to sit unless a meal was bought."
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: On return to Heathrow, some of the baggage came in on a different carousel to the one originally notifiied on the screen."
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