Lufthansa LH Flight reviews Lufthansa London Heathrow (LHR) - Bucharest Otopeni International (OTP)

 
Only eDreams' clients who have flown with Lufthansa from London Heathrow (LHR) to Bucharest Otopeni International (OTP) can publish comments and airline reviews here.

Compare Lufthansa with other airlines

British Airways 2 reviews 5.0  
KLM 3 reviews 4.7  
Tarom 10 reviews 4.3  
Lufthansa 3 reviews 4.0  
Overall average rating 3.8

airline above the average  + 20% above the average and 5 or more comments

airline below the average  - 20% below the average and 5 or more comments

 
London - Bucharest
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating: 
4 out of 5
4out of5
Check in and boarding rating: 
4.3 out of 5
4.3out of5
Aircraft rating: 
4 out of 5
4out of5
Comfort/Space between seats: 
3.7 out of 5
3.7out of5
Air stewards service: 
4.3 out of 5
4.3out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Luggage handling rating: 
4.7 out of 5
4.7out of5
Incident handling rating: 
2 out of 5
2out of5
3
3
Customer reviews and ratings
Date:09 January 2011
SinnerJohn
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
3 out of 5
3out of5
Stopovers
Stopovers: 
4 out of 5
4out of5
Luggage handling
Luggage handling rating: 
5 out of 5
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:15 September 2010
Georgeta
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Quality of food: 
4 out of 5
4out of5
Stopovers
Stopovers: 
1 out of 5
1out of5
Luggage handling
Luggage handling rating: 
5 out of 5
5out of5
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating: 
2 out of 5
2out of5
Other incidents: Others
"Incidents: the plane was 1 hour delayed"
Date:09 August 2010
Goodolboy
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
3 out of 5
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 40 and 50
"CheckIn: Queue at Heathrow not great."
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
Stopovers
Stopovers: 
3 out of 5
3out of5
"Stopovers: Stopover in Milan - not a great place - limited coffee facilities, where they did not want you to sit unless a meal was bought."
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: On return to Heathrow, some of the baggage came in on a different carousel to the one originally notifiied on the screen."
 
Departure city [?]
 
Arrival city [?]
 
Departure date [?]
Return date [?]
Departure time [?]
Arrival time [?]
Adults
Children (2-11 years)
Infants (0-2 years)
 
Destination [?]
 
Hotel name
Arrival date
 
Departure date
 
No. rooms
Adults/room
Children/room
Minimum star rating
 


© 2012 Edreams International Network - Licenced Travel Agent GC88MD - 601 World Trade Center North, 08039 Barcelona