Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Lufthansa from Madrid Barajas (MAD) to Hamburg Fuhlsbuttel (HAM) can publish comments and airline reviews here.
"Excellent! So nice to be traveling with a non-low cost company, to feel like a customer and to have this high quality of service! Please keep up with the good work and do not fall under the pressure of reducing the service in the slightest!"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
5out of5
Quantity of food:
5out of5
Stopovers
Stopovers:
5out of5
"Stopovers: Excellent - just had to wait 30min, boarding gate was the same one than where the aircraft has arrived"