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Lufthansa LH Flight reviews Lufthansa Malta Luqa (MLA) - Lisbon Lisboa (LIS)

 
Only eDreams' clients who have flown with Lufthansa from Malta Luqa (MLA) to Lisbon Lisboa (LIS) can publish comments and airline reviews here.

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Lufthansa 5 reviews 4.0  
Overall average rating 3.8

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airline below the average  - 20% below the average and 5 or more comments

 
Malta - Lisbon
Customer reviews and ratings
Average ratings (5 customers)
Overall Rating: 
4 out of 5
4out of5
Check in and boarding rating: 
4.2 out of 5
4.2out of5
Aircraft rating: 
4 out of 5
4out of5
Comfort/Space between seats: 
3.4 out of 5
3.4out of5
Air stewards service: 
3.8 out of 5
3.8out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Luggage handling rating: 
4.5 out of 5
4.5out of5
Incident handling rating: 
2 out of 5
2out of5
5
5
Customer reviews and ratings
Date:05 July 2011
Antoinette Zahra
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
3 out of 5
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
Stopovers
Stopovers: 
3 out of 5
3out of5
Luggage handling
Lost Luggage: Yes
Incidents
Incident handling rating: 
2 out of 5
2out of5
"Incidents: My luggage was lost on arrival in Malta and still is. There is no trace of it in Brussels, my stopover."
Date:09 June 2011
Ms Portugal
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: Ground stewardess very helpful"
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
Date:03 October 2010
alfredem
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
3 out of 5
3out of5
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
3 out of 5
3out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
2 out of 5
2out of5
"Aircraft: I had a stopover in Munich. First flight from Malta to Lisbon was good. Second flight from Munich to Lisbon was bad with no proper food services on the plane operated by TAP and unhelpful airline staff. The flight was prolonged by an extra hour due to air traffic controllers strike over France. In all it took almost 4hours to arrive!"
Stopovers
Stopovers: 
2 out of 5
2out of5
"Stopovers: see above"
Luggage handling
Luggage handling rating: 
4 out of 5
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:27 September 2010
Gaulos
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating: 
4 out of 5
4out of5
"flights on time and good service on both Air Malta and TAP obo LH"
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
3 out of 5
3out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
Date:12 September 2010
Spotty
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
5 out of 5
5out of5
Check in and boarding
Check in and boarding rating: 
5 out of 5
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating: 
5 out of 5
5out of5
Cleanliness and condition/modernity of the aircraft: 
5 out of 5
5out of5
Air stewards service: 
5 out of 5
5out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
Luggage handling
Luggage handling rating: 
5 out of 5
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
 
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