Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Lufthansa from Thessaloniki Makedonia Apt (SKG) to Madrid Barajas (MAD) can publish comments and airline reviews here.
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Lufthansa
1 reviews
2.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Thessaloniki - Madrid
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
2out of5
Check in and boarding rating:
4out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling rating:
5out of5
Incident handling rating:
3out of5
1
1
Customer reviews and ratings
Date:12 January 2011
veatriki
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
2out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
3out of5
Other incidents: Overbooking
"Incidents: I had to check in in Munich, and they told me there that there was overbooking. In the end I had a seat, but I could not understand, because I had booked my ticket long time ago."