Flight reviews Lufthansa Venice Marco Polo (VCE) - Amsterdam Schiphol (AMS)
Only eDreams' clients who have flown with Lufthansa from Venice Marco Polo (VCE) to Amsterdam Schiphol (AMS) can publish comments and airline reviews here.
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more commentsVenice - Amsterdam 
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
Value for money rating (experience/price):
4out of5
Check in and boarding rating:
4out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
3out of5
1
1Customer reviews and ratings
Date:16 November 2011
nedwons
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Value for money rating (experience/price):
4out of5
"Flying via FRA, rather than direct VCE-AMS reduced the fare by half, but the suggested transfer times proved unrealistic, and we had to be rebooked on to a much later flight at FRA on the return journey"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: Although VCE is a small airport, there were long lines to go through security."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
2out of5
Quantity of food:
2out of5
"Aircraft: All economy class seats lack space! Most passengers on this occasion had not much cabin baggage, which was good."
Stopovers
Stopovers:
2out of5
"Stopovers: Because of delay AMS-FRA, we missed our connection and had to be rebooked and wait 5 hours for our next flight FRA-VCE. The rebooking was done efficiently, but the wait at FRA was not pleasant, and meant a very late arrival (after 23:00) at VCE."
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
"Luggage handling: There were long waits at AMS going and VCE returning. AMS is an enormous airport, so a delay is understandable, but VCE is small, and there were very few flights arriving, which makes it harder to understand the delay in delivery."
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