Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with LOT Polish Airlines from Frankfurt Frankfurt International (FRA) to Krakow Balice (KRK) can publish comments and airline reviews here.
Compare LOT Polish Airlines with other airlines
LOT Polish Airlines
2 reviews
4.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Frankfurt - Krakow
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
4out of5
Check in and boarding rating:
4.5out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
4.5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
4out of5
2
2
Customer reviews and ratings
Date:05 January 2010
Kventino
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:07 July 2009
Valkyrie
Overall rating
Overall Rating:
4out of5
"on the flight from FRA to KRK, there were English newspapers provided, but not on the way back for some reason."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Stopovers
Stopovers:
3out of5
"Stopovers: The stopover in Warszawa was extra-long because of weather, but the airport there was nice."