Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with LOT Polish Airlines from Kiev Borispol (KBP) to Warsaw Okecie (WAW) can publish comments and airline reviews here.
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LOT Polish Airlines
1 reviews
1.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Kiev - Warsaw
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
1out of5
Check in and boarding rating:
1out of5
Aircraft rating:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling rating:
1out of5
Incident handling rating:
1out of5
1
1
Customer reviews and ratings
Date:27 July 2011
Diraleigh
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
1out of5
"A ring was stolen from my checked bag. The man working at security also tried to get us to bribe him and was unnecessarily harsh when refused."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: Make sure to lock or wrap checked luggage. A ring was stolen from one of ours."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Something was stolen from our luggage."
Incidents
Incident handling rating:
1out of5
Other incidents: Others
"Incidents: A ring was stolen from a checked bag, but there is no way this can be proven. Airport personnel also asked us for a bribe. This may not have anything to do with LOT, but it affected our overall experience."