Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with LOT Polish Airlines from Krakow Balice (KRK) to London Heathrow (LHR) can publish comments and airline reviews here.
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LOT Polish Airlines
1 reviews
2.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Krakow - London
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
2out of5
Check in and boarding rating:
2out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
1
1
Customer reviews and ratings
Date:13 November 2009
philip
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
2out of5
"We were very disappointed that thew flight times, Krakow to Warsaw to London were changed from midday to the early hours of the morning. This meant we had half a day less at our holiday destination. We had to get up at 3.00am and were not able to take full advantage of the hotel we had booked and paid for, for the night."
Check in and boarding
Check in and boarding rating:
2out of5
Waiting time at check-in: between 40 and 50
Access to the aircraft: Bus
"CheckIn: Computer records did not give our revised flight times"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft: