Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with LOT Polish Airlines from St Petersburg Pulkovo (LED) to Brussels Brussels National (BRU) can publish comments and airline reviews here.
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LOT Polish Airlines
1 reviews
3.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
St Petersburg - Brussels
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
3out of5
Check in and boarding rating:
4out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
5out of5
1
1
Customer reviews and ratings
Date:21 October 2009
Moskvich
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
3out of5
"Our flight in Saint-Petersburg was delayed more than 4 hours. Communication about the delay was rather poor: if we didn't go and insist for some explanation or more information, we wouldn't have got it."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
2out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
2out of5
"Stopovers: We had to change very quick in Warshau, because we were in delay, but there was no-one to help us or te lead us in the right direction. If we didn't manage to find our way very fast ourselves, we probably would haved missed the flight or cause even more delay for the other passengers."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes