Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Swiss International Airlines from Athens E. Venizelos (ATH) to Zurich
(ZRH) can publish comments and airline reviews here.
Compare Swiss International Airlines with other airlines
Swiss
6 reviews
4.7
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Athens - Zurich
Customer reviews and ratings
Average ratings (6 customers)
Overall Rating:
4.7out of5
Value for money rating (experience/price):
4.5out of5
Check in and boarding rating:
5out of5
Aircraft rating:
4.7out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
4.2out of5
In-flight entertainment (Music, newspapers, TV):
3.3out of5
Luggage handling rating:
4.3out of5
Incident handling rating:
3out of5
6
6
Customer reviews and ratings
Date:15 November 2011
gerardP
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
Value for money rating (experience/price):
4out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:02 November 2011
Archontoula
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
5out of5
Value for money rating (experience/price):
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
5out of5
Quantity of food:
4out of5
Date:06 October 2011
derdude
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
5out of5
Value for money rating (experience/price):
4out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
"CheckIn: easy online check in, no waiting time on the airport"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: for excess length luggage, you need to drop off your luggage on a special counter and that's to far"
Date:06 October 2011
Leanthraki
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
5out of5
Value for money rating (experience/price):
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:24 March 2011
amalia k.
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
"exept the PLASTIC thing looking food everything perfect"
Surcharges
Payment by credit card (?): More than 26
Check in reason: Airline company's check-in desk
Luggage check in (?): More than 26
No of bags: 1
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
1out of5
Quantity of food:
2out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Damaged luggage: Yes
Incidents
Incident handling rating:
3out of5
Other incidents: Overcharged for luggage or hand luggage
Date:07 March 2011
Tahereh Mostaghni
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Finger
VIP lounge rating:
5out of5
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft: