Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Swiss International Airlines from Barcelona El Prat (BCN) to Prague Ruzyne (PRG) can publish comments and airline reviews here.
Compare Swiss International Airlines with other airlines
"Flight was good. Everything went well. Cabin staff were friendly and kind. Landing was smooth."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
"CheckIn: We were the first in the queue as we arrived early. The check-in staff member in Barcelona was rude and very, very unfriendly."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: Aircraft food trays in both mine and my partners chairs kept falling down. I noticed it was happening to a few people throughout the cabin."
Stopovers
Stopovers:
3out of5
"Stopovers: The stopover in Zurich was uneventful. So fine. But again the check-in staff were less than friendly."
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Suggest staff be a little more courteous to your customers."