Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Swiss International Airlines from London London City (LCY) to Geneva
(GVA) can publish comments and airline reviews here.
Compare Swiss International Airlines with other airlines
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Date:02 August 2010
Ahappytraveller
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: between 40 and 50
Access to the aircraft: Foot
"CheckIn: Check in for baggage following self check in at machines in City Airport in London was slow - huge queues. However Geneva was very quick and plenty of helpful staff around to assist."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Swiss should give training sessions to British Airways."
Date:20 July 2010
Dreamers5
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
3out of5
"Not good service breakfast in flight"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
VIP lounge rating:
3out of5
"CheckIn: I waited a staff to come check in because it was early morning"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
2out of5
Quantity of food:
2out of5
"Aircraft: It was ok"
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
"Luggage handling: I waited a long time to picku p luggage"
Date:18 July 2010
obes80
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
1out of5
"The fare was reasonable. I needed to take a bike which cost more than the airfare. The flight ended up being 3 hours late which meant i had no choice but to get a cab home which cost me more than the airfare again. Not the best experience"
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 30 and 40
"CheckIn: check in machine would not work and i was made try it twice before i was allowed to check in with a person."
Date:08 July 2010
mdriessen
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
"I liked Swiss very much, prefer it to BA, no strike threat! Service fine."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Access to the aircraft: Bus
"CheckIn: I travelled with handluggage only, and checked in online - good website. All very quick apart from the long zig zag queue at Geneva for Security."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: I chose seat 7a online and found that there is no window. Could that be indicated online? So I chose 8A on my return, nice seat."
Date:15 June 2010
Inder
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
4out of5
"I booked the flight from city airport. Coz I do nt like to go to heathrow airport. London city flight was good but on the way back it was delayed by 2hrs. And geneva to London city flight got cancelled and end up wid geneva to lhr flight with bmi. Which I did nt like . It cost £50 extra to arrange a taxi to home cause it was too late to get underground..."
Check in and boarding
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: Good"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: No"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:05 May 2010
franck01
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Date:02 August 2009
DavidG
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft: