Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Swiss International Airlines from London London City (LCY) to Prague Ruzyne (PRG) can publish comments and airline reviews here.
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Swiss
1 reviews
1.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Prague
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
1out of5
Check in and boarding rating:
2out of5
Comfort/Space between seats:
1out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Luggage handling rating:
1out of5
1
1
Customer reviews and ratings
Date:16 April 2011
Smaggs
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Gender: Male
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What age are you? 30-50
Overall rating
Overall Rating:
1out of5
"Transit time between flights was ridiculous. I was practically running through the airport after clearing geneva security to board when they were closing the final call. The seats on the plane were too hard and narrow."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: Service with a smile in Prague....could not have been further than the truth. No queue so surely your baggage checker had one thing to smile about!"
The Aircraft
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: Review comfort of seats, narrow and hard"
Stopovers
Stopovers:
1out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: Yes
"Luggage handling: My baggage was not put back onto the plane during my connection in Geneva. Strange as it was the same plane. 2 days later I am still awaiting for it to be delivered. Would think twice before booking with this airline again."