Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Swiss International Airlines from London London City (LCY) to Zurich
(ZRH) can publish comments and airline reviews here.
Compare Swiss International Airlines with other airlines
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Date:29 April 2011
Krish
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
3out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
3out of5
"Stopovers: No clear direction boards at Geneva Airport for connecting flights."
Date:03 November 2010
Kimric
-
Gender: Male
-
What age are you? over 70
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
2out of5
Quantity of food:
3out of5
Date:11 August 2010
TaniaK
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Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
2out of5
"Flight wa s cancelled. I was only informed via the check in desk after waiting in line for half an hour. No notice was on the departures board."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
"CheckIn: After queuing at the check in desk I then had to queue for 40 mins to rearrange the flight."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
2out of5
Quantity of food:
1out of5
Stopovers
Stopovers:
1out of5
"Stopovers: The flight was late and I very nearly missed my connection."
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: Yes
Damaged luggage: Yes
"Luggage handling: My luggage was missing and I had to collect it from lost and found. This resulted in wasting more time. Due to the whole fiasco of cancelled and late flights and lost luggage I was extemely late for my meeting in Zurich arriving 2.5hours later than originally booked."