Flight reviews Swiss International Airlines London Heathrow (LHR) - Rome Fiumicino (FCO)
Only eDreams' clients who have flown with Swiss International Airlines from London Heathrow (LHR) to Rome Fiumicino (FCO) can publish comments and airline reviews here.
Compare Swiss International Airlines with other airlines
| British Airways | 7 reviews | 4.3 | |
| KLM | 1 reviews | 4.0 | |
| Lufthansa | 3 reviews | 3.7 | |
| Alitalia | 24 reviews | 3.6 | |
| Swiss | 3 reviews | 3.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Rome 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Check in and boarding rating:
4.3out of5
Aircraft rating:
3.7out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4.7out of5
In-flight entertainment (Music, newspapers, TV):
2.7out of5
Luggage handling rating:
4out of5
3
3Customer reviews and ratings
Date:29 December 2010
genesys4
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"The flight delays made my other connecting flights delayed as well, but luckily my travel plan go along unscathed"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: The stewardess who handled my check-in looked as if she's seen a ghost when she saw me boarding Malaysia passport. Even if you haven't seen or rarely seen the person, please keep the shockness to minimum"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
5out of5
Quantity of food:
5out of5
"Aircraft: Aircraft was spacious & wonderful even with a lot of passengers on board"
Stopovers
Stopovers:
2out of5
"Stopovers: I had to transit at Zurich. The snowing runaway made it unpleasant because of the long transfer gates. The officials at the transfer gates are somewhat clueless when they saw me bearing a Malaysia passport. Yes, they were talking in a language I don't understand but it seemed like they rarely seen people outside EU. Also, the unbearable flight delays made other flights also delayed as well."
Date:28 September 2010
Sharon
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"Very friendly"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: Check in online"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Stopovers
Stopovers:
4out of5
"Stopovers: The stopover in Zurich was very rushed as we late landing and had to rush to connecting flight"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:27 July 2010
Pinkyogacat
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"I booked my flight to go to Italy for a weekend break and to attend a family christening on Friday afternoon.
My flight was 1 hour and 30 minutes delayed and consequently I missed my connecting flight and had to spend the night in Zurich.
I spent the night in the Hilton on a corporate floor with a voucher for the buffet with some of the most unappetising food I have ever seen.
I was very disappointed as I missed most of the event I booked the ticket for as I was flying back on Sunday."
My flight was 1 hour and 30 minutes delayed and consequently I missed my connecting flight and had to spend the night in Zurich.
I spent the night in the Hilton on a corporate floor with a voucher for the buffet with some of the most unappetising food I have ever seen.
I was very disappointed as I missed most of the event I booked the ticket for as I was flying back on Sunday."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
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