Flight reviews Swiss International Airlines London Heathrow (LHR) - Geneva
(GVA)
Only eDreams' clients who have flown with Swiss International Airlines from London Heathrow (LHR) to Geneva
(GVA) can publish comments and airline reviews here.
Compare Swiss International Airlines with other airlines
| Swiss | 12 reviews | 4.4 | |
| British Airways | 2 reviews | 3.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Geneva 
Customer reviews and ratings
Average ratings (12 customers)
Overall Rating:
Value for money rating (experience/price):
4out of5
Check in and boarding rating:
4.2out of5
Aircraft rating:
4.4out of5
Comfort/Space between seats:
4.1out of5
Air stewards service:
4.5out of5
In-flight entertainment (Music, newspapers, TV):
3.3out of5
Travel with children rating:
4out of5
Luggage handling rating:
4out of5
12
12Customer reviews and ratings
Date:06 November 2011
William Wombat
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Date:03 November 2011
Bee traveller
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
4out of5
"Better food please."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
2out of5
Quantity of food:
2out of5
"Aircraft: Loud vibrating sounds heard when engine was turned off."
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:11 August 2011
blindside
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 40 and 50
Lost Luggage: No
Damaged luggage: No
Date:21 June 2011
gillydee
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
"Service with a smile goes a long way"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: no problems at all"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
"Aircraft: plenty of leg room"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: no probms"
Date:30 April 2011
mario s
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Date:26 April 2011
Suelly
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
VIP lounge rating:
5out of5
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Travelling with children
Travel with children rating:
5out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:19 April 2011
Rampant
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
"CheckIn: Not clear that online check in machines were available at Geneva.None were at Heathrow."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
5out of5
Quantity of food:
5out of5
Travelling with children
Travel with children rating:
3out of5
"Children: Food not child friendly. No child distraction free gifts like crayons/colouring books."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:27 January 2011
skier
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
"CheckIn: Unfortunately the flight was delayed by a technical fault. A little more information would have been nice."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:05 August 2010
Amazon
-Gender: Female
-What age are you? over 70
Overall rating
Overall Rating:
"We were not told that the flight back was cancelled until three quarters of an hour after we were due to take off (at 8 pm Swiss time).!"
Check in and boarding
Check in and boarding rating:
1out of5
Online/Telephone Check in available: Yes
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
1out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
"Aircraft: It would be nice to have newspapers. Personally, I can live without music (unless with individual earphones) or television. Silence is always a pleasure"
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:22 June 2010
selwa
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"A better and more varied choice of inflight snack wd be nice. also there ws no time for duty free shopping on the return flight. more time should have been given as i was relying on buying some things on the return"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
VIP lounge rating:
3out of5
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
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