Flight reviews Swiss International Airlines London Heathrow (LHR) - Milan Malpensa (MXP)
Only eDreams' clients who have flown with Swiss International Airlines from London Heathrow (LHR) to Milan Malpensa (MXP) can publish comments and airline reviews here.
Compare Swiss International Airlines with other airlines
| British Midland Airways | 4 reviews | 4.3 | |
| British Airways | 5 reviews | 4.0 | |
| Lufthansa | 19 reviews | 3.8 | |
| Swiss | 4 reviews | 3.8 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Milan 
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
Value for money rating (experience/price):
5out of5
Check in and boarding rating:
4out of5
Aircraft rating:
4.5out of5
Comfort/Space between seats:
4.3out of5
Air stewards service:
4.5out of5
In-flight entertainment (Music, newspapers, TV):
3.7out of5
Travel with children rating:
3out of5
Luggage handling rating:
5out of5
Incident handling rating:
3out of5
4
4Customer reviews and ratings
Date:24 August 2011
macaplan
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Value for money rating (experience/price):
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
5out of5
Quantity of food:
4out of5
Stopovers
Stopovers:
5out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:08 September 2010
Maay
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Travelling with children
Travel with children rating:
3out of5
Luggage handling
Waiting time for luggage (arrival): between 20 and 30
Date:26 August 2010
JerryO
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"it was my first time with swiss air, and i found the service excellent, i am a frequent traveller and swiss air is by far my best airline that i have taken so far. i intend on travelling with your airline from now on!"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: very helpful staff!"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
"Aircraft: very clean, modern design, spacious."
Luggage handling
Luggage handling rating:
5out of5
Damaged luggage: No
Date:22 July 2010
anwar2006
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"we had a delay on that day and have to stay over night in zurich and the next day there was a delay aswell"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Stopovers
Stopovers:
1out of5
Incidents
Incident handling rating:
3out of5
Other incidents: Missed a connecting flight
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