"I used 4 different flight connections with Swiss Airline. Although the cabin crew were friendly and courteous, I found 3 out of 4 flights that I took to have delayed arrivals times. I travelled from Berlin-Zurich-London and returned via London-Zurich-Berlin. Swiss need to improve their flight punctuality if they are to be considered as an efficient airline."
Check in and boarding
Check in and boarding rating:
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Cleanliness and condition/modernity of the aircraft:
Air stewards service:
In-flight entertainment (Music, newspapers, TV):
Quality of food:
Quantity of food:
"Stopovers: Flight arrived late into Zurich which meant I had to run to catch my connecting flight to London. The same happened on the way back."
Luggage handling rating:
Waiting time for luggage (arrival): between 10 and 20