Flight reviews Egyptair Cairo Cairo International (CAI) - Rome Fiumicino (FCO)
Only eDreams' clients who have flown with Egyptair from Cairo Cairo International (CAI) to Rome Fiumicino (FCO) can publish comments and airline reviews here.
Compare Egyptair with other airlines
| Alitalia | 1 reviews | 4.0 | |
| Egyptair | 3 reviews | 3.3 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Cairo - Rome 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Check in and boarding rating:
2.7out of5
Aircraft rating:
3.3out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3.3out of5
In-flight entertainment (Music, newspapers, TV):
3.3out of5
Luggage handling rating:
4out of5
Incident handling rating:
2out of5
3
3Customer reviews and ratings
Date:01 September 2010
MsTeeq
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"Staff need to be trained or retrained on all levels - hospitality and also procedures concerning medical emergencies."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
"CheckIn: Would be better if they had self check-in machines as we only had carry-on luggage."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Incidents
Incident handling rating:
2out of5
Date:26 August 2009
Anonymous2010
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"Flight was fine, comfortable, but surprisingly full. Flight attendants were good."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
"CheckIn: Actually paid off a 'broker' to allow me to proceed through 1st class boarding gate... Economy passengers queue was extremely long and minimal help was available from terminal / AirEgypt staff. Obvious breaks in security if one is able to pay a 100LE ($20US) to get around normal processes, but was definately worth it..."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
2out of5
Quantity of food:
3out of5
"Aircraft: Aircraft was fine and flight staff was very good in comparison to previous airline flown in (Ethiopian)."
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:21 June 2009
paulamacnamara
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Bus
"CheckIn: Check in at Terminal 3 in Cairo International was very chaotic."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
5out of5
"Aircraft: Aircraft in good condition"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Luggage arrived surprisingly quickly, both at Cairo and Rome"
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